Order Processing Time:
After placing an order on Gongish, please allow 1-3 business days for us to process and prepare your items for shipment. During this time, we take great care in packaging your order to ensure its safe delivery.
Shipping Time:
Shipping time refers to the duration it takes for your order to be delivered after it has been dispatched from our warehouse. Typically, the estimated shipping time is 5-9 business days.
Please note that shipping time may vary depending on factors such as the destination, customs clearance procedures, and unforeseen circumstances beyond our control. While we strive for timely delivery, we appreciate your understanding and patience in situations that may cause slight delays.
Shipping Methods:
We collaborate with reputable shipping carriers to provide reliable delivery services. The specific shipping method for your order will be determined by factors such as destination, package weight, and shipping preferences. We will select the most appropriate method to ensure safe and efficient delivery of your items.
Order Tracking:
Upon shipping your order, we will provide you with a tracking number and relevant shipping details. You can utilize this information to track the progress of your shipment on the carrier’s website or through Gongish‘s tracking page.
Shipping Costs:
Free Shipping
Please note that additional customs duties, taxes, or fees may apply depending on your country’s regulations. These charges, if any, are the responsibility of the customer and are not included in the shipping costs.
International Shipping:
We offer international shipping to numerous countries. However, please be aware that shipping to certain remote areas or countries may not be available. If you have concerns about international shipping, please contact us for further assistance.
Shipping Restrictions:
Certain items may be subject to shipping restrictions or regulations due to their nature or the destination country. In such cases, we will notify you and work towards finding suitable alternatives or solutions.
For inquiries or more information regarding our shipping policy, please feel free to reach out to us. We are here to help and ensure a seamless shipping experience.
Email: alani@gongish.com
Address: 香港灣仔駱克道 114-118 號嘉洛商業大廈 5 樓 B 室